smartMI Support

How can we help?

Tell us what you need help with. Our team will guide you to the clearest next step.

Support hoursWeekdays, 08:00–16:30You can leave a message after hours.

Help us resolve it faster

When contacting support, include:

  • Your full name
  • A clear description of the issue
  • Your device type and software version, if relevant
  • The exact error message or a screenshot
!

Keep sensitive information safe

Never send passwords, verification codes, full payment-card details or banking PINs. We will ask only for information reasonably needed to assist you.

Registered office

Cape Town

1st Floor, No. 5 High Street, Rosenpark, Bellville, South Africa

Get directions